What is your returns policy?

At Vape UK we pride ourselves on the quality of our products, and our dedication to customer satisfaction. That is why we offer a comprehensive returns policy.

Our returns policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, including any outer sleeve as these contain the product serial numbers and we cannot accept any products back without this.

Click here to view our returns policy in full, including all exceptions, and to find out how to return items to Vape UK.