What happens if my order arrives damaged?

No need to worry - if part or all of your order is damaged in transit, email info@vapeuk.co.uk with images of the products received showing the damage, along with the delivery note. Our team will be on hand to resolve the issue as soon as possible.

Alternatively, you can give our team a call at +44 (0) 1273 964252, who are by the phone 9am-5.30pm (GMT) Monday to Friday, 9am-5pm Saturday, and 10am-4pm (GMT) Sunday and Bank Holidays.

Check out the rest of our contact information and warranty page for more.