My vape battery isn’t working

Try the following:

Check if you’ve pressed the power button too often and turned it off. The majority of vape devices and batteries can be turned on and off by clicking the firing button a number of times in quick succession. Depending on the brand of battery, this may be 3, 5 or 6 times - check your user manual for details.
Check if you need to charge it. If you think it should be charged, just double-check that you are using the correct charger for your battery. Your battery will give you a signal to let you know that connection has been made and charging is in progress.
Check for connection issues. The terminal between your battery and your tank needs to be clean. Use a cotton bud to clear away any dust particles and gunked-up vape juice.
Review our comprehensive guide to battery safety to ensure you haven’t compromised your battery in any way.
 

If none of that worked:

Like any rechargeable battery, your vape battery will lose storage over time. You can bring your battery in for us to check its capacity. Alternatively, It might be time for a new battery. Check our extensive range for a replacement.