How do I view my current orders and order history

You can view all of your current and previous orders that you've placed on our website, and see their fulfillment status.

 

1. Login into your account.

 

2a. On desktop - click on your name to expand the account popup and select 'Orders'.

My Orders/Buy Again

 

2b. On mobile - tap on your name to access your account area.

Vape UK Account Access Mobile

 

Then click the 'Menu' button to expand the menu.

Vape UK Account Access Button Mobile

 

And from the expanded menu, select 'Orders'

Vape UK Account Area Expanded Menu

 

3. Your orders will be shown from the latest order placed and you will be able to see the delivery status of each.

Vape UK Order History Page

 

If you wish to change the order you can do this from the 'Sort by' dropdown. 

Vape UK Order History Sorting Function

 

You can also use the filter to only see orders at various stages of completion.

Vape UK Order History Filtering Function

 

4. By clicking "View order", you will be able to see the full details of any specific order, including the loyalty points you earned from the purchase.

Vape UK Order Summary

 

5. By clicking 'Track order', you will be able to see the delivery status and tracking history of your order in real time.

Vape UK Tracking History